Privacy Policy

1. Introduction

Doi Threshold ("we," "us," or "our") is committed to protecting the privacy of individuals who use our legal advisory services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, contact us, or engage our services.

This policy applies to all visitors to our website, prospective clients, and current and former clients. If you have questions about this policy, please contact us at [email protected].

2. Data Controller

The data controller responsible for your personal information is Doi Threshold, located at 99/2 Huay Kaew Road, Suthep, Mueang Chiang Mai, Chiang Mai 50200, Thailand. You may reach us by phone at +66 53 894 217 or by email at [email protected].

3. Information We Collect

We may collect the following types of personal information:

Contact information: Name, email address, phone number, and postal address, provided when you complete a contact form, send us an enquiry, or engage our services.

Advisory information: Details relevant to your legal matter, including personal, financial, or family circumstances shared during consultations and document preparation.

Website usage data: Information collected through cookies and analytics tools, including IP address, browser type, pages visited, and time spent on our website.

Payment information: Bank transfer details or payment references for invoicing purposes. We do not store full credit card numbers on our systems.

4. Legal Basis for Processing

We process your personal data on the following legal bases under Thailand's Personal Data Protection Act (PDPA):

Consent: When you submit a contact form or agree to our use of optional cookies.

Contractual necessity: When processing is needed to deliver the legal advisory services you have engaged.

Legitimate interest: For website analytics, service improvement, and ensuring the security of our systems.

Legal obligation: When required to comply with applicable laws, regulations, or professional duties.

5. How We Use Your Information

Your personal information is used for the following purposes: responding to enquiries and providing requested information; delivering legal advisory services as agreed in engagement terms; communicating about your engagement, including scheduling and document delivery; processing payments and maintaining financial records; improving our website and services through analytics; and complying with professional and legal obligations.

6. Data Sharing

We do not sell or rent your personal data to third parties. We may share information with certified translators and notarial services when required for your legal matter (with your knowledge), government offices when necessary for visa, permit, or registration processes, professional advisors such as accountants when coordinating services on your behalf, and IT service providers who support our systems under strict confidentiality agreements. All third-party sharing is limited to what is necessary and is subject to appropriate data protection safeguards.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 12 months. Client engagement records are retained for 7 years following the conclusion of the engagement, consistent with professional practice standards. Website analytics data is retained for up to 26 months. You may request earlier deletion of your data subject to our legal and professional obligations.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encrypted storage of digital documents, access controls limiting data to authorised personnel, secure communication channels for sensitive information, and regular review of our security practices. While we take reasonable precautions, no method of electronic storage or transmission is completely secure.

9. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how the site is used. Essential cookies are required for the website to function correctly. Analytics and preference cookies are optional and can be managed through our Cookie Policy page.

10. Your Rights

Under Thailand's PDPA, you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you.

Right to rectification: Request correction of inaccurate or incomplete data.

Right to erasure: Request deletion of your data where there is no compelling reason for continued processing.

Right to data portability: Receive your data in a structured, commonly used format.

Right to object: Object to processing based on legitimate interest.

Right to withdraw consent: Withdraw consent for optional data processing at any time.

To exercise any of these rights, please contact [email protected]. We will respond to your request within 30 days.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete that information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updated versions will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

14. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.

15. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or our data processing practices, please contact:

Doi Threshold
99/2 Huay Kaew Road, Suthep, Mueang Chiang Mai, Chiang Mai 50200
Email: [email protected]
Phone: +66 53 894 217